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    Terms of Services

    By making a booking with ‘managed by; Blue Ocean Dive Centers and Resorts’ you accept the terms and conditions listed hereunder. Please read carefully;

    Charges and Prices

    • All prices listed on this website for daily diving, snorkeling, safaris, tours, activities, programs, equipment and other services are per person, and including taxes and service charges.
    • Accommodation rates (or if diving service package include accommodation) are per person in a standard double room on full board basis. Single Room Supplement and triple room deductions are applicable.
    • Full board basis: breakfast, lunch, dinner. All served in buffet style. Soft, hot drinks and fresh water included with all meals.
      -Children will be charged according to their age as following:
      -Children 0-5.99 free of charge, staying in parents’ room
      -Children 6+ years – 11.99 years will be served at supplement charge.
      -Children aged 12 or above will be charged the full adult rate

    Inquiries and Bookings

    • By submitting your booking form, request or inquiry, you will receive a confirmation by email within 48 hours of making your booking through this website.
    • Our client relation team may reply by requiring additional information or clarifications in order to confirm the booking
    • More details about how to book and pay will be shared by receiving your booking confirmation

    About Payments upon Check-in ‘Onsite’

    On arrival, clients with pre-booked reservations should submit the received confirmation or voucher indicating the services that have already been confirmed on a specific date or period.
    Services such as daily diving, snorkelling sea trips and learn to dive courses requires a booking confirmation. Advanced payment may not be required for similar services.
    Cash payment accepted in USD, EUR or EGP
    Credit card payments upon check-in/on-site will be made in USD, EUR or EGP and are subject to a 2% bank charge.

    About Advanced Payment ‘when required’

    Some bookings that may include accommodation, special requests or booking that require a minimum number of group members; therefore, a deposit or a full-service charge may be required in advance to secure your booking, unless otherwise agreed.

    • Online payment is available, as you may receive an e-invoice for direct online payment.
    • Deposits may be made through bank transfer or by credit card (Visa or Master Card).
    • Advance payment must be deposited within at least 14 days prior arrival date, unless otherwise agreed.
    • Services will be offered strictly only according to the voucher presented upon check-in.

    Changes on Confirmed Bookings

    You may request a change to your booking. Please submit changes by email and refer to the booking/confirmation number on the confirmation email you have received earlier.

    • In case of receiving payment or issuing a receipt, no administrative fees will be applicable except to the required changes.
    • Sea trips itineraries may vary depending on weather conditions and authority’s permissions.

    Cancellation Policy

    For the advanced-paid bookings, in case of cancellation of a confirmed booking ( partially or fully paid bookings), the following cancellation fees shall be applied, unless otherwise agreed:

    • Cancellation 14 days prior to check-in date, 30%
    • Cancellation 7 days prior to the check-in date, 50%
    • Cancellation 48h prior to the check-in date, the full amount will be non-refundable.

    Refund Policy

    • Refunding any received amount of money to the same account is usually made by using the same method used in the original payment.
    • Refunding money shall not be made in case of the absence of presentation for the current booking. In some cases, additional charges may be applied by the local bank without prior notice.

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